At UZUTECH, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, including digital marketing, web hosting, and web security.
1. Annual Plans
All UZUTECH plans are billed annually. Refunds are only available under the following conditions:
- A refund request is submitted within 7 days of initial purchase.
- The service has not been fully used or violated under our Terms & Conditions.
- Refunds will not be issued for renewals or partial usage.
2. Non-Refundable Items
The following are non-refundable:
- Setup fees or custom service requests
- Domain registrations or third-party licenses
- Any services used in violation of our terms
3. Refund Request Process
To request a refund, email us at support@uzutech.net with your order details and reason for cancellation. We will review and respond within 3–5 business days.
4. Cancellation After Refund Window
After the 7-day refund window, you may still cancel your plan anytime to stop future renewals, but no refund will be issued for the current billing cycle.
5. Disputes
If you believe you were incorrectly charged or have a billing issue, please contact our support team directly before initiating a chargeback. We’re here to help resolve it quickly.
Contact Us
If you have questions regarding this policy, reach out to:
📍 14 Highdowns, Hatch Warren, Basingstoke, England, RG22 4RH
📧 support@uzutech.net